Upon receiving an inquiry regarding care services, a Better Living Coordinator is sent to your home on an appointment basis. The appointment is set at a time convenient for you, your family and other interested parties.
During this initial meeting, an assessment is done to identify your needs, requirements and overall home situation. This is a free initial assessment. The Coordinator will explain Better Living In-Home Care services and suggests the level of service deemed most appropriate. Most often the discussion leads to a mutually acceptable plan of care.
Plan of Care
The Plan of Care is a document outlining the specific care services, schedules, client preferences and special instructions which Better Living employs to achieve your satisfaction. As your situation changes, the Care Plan is modified to reflect those needs. It provides a central focus to all parties involved with your care.
Introducing the Caregiver
Once the Care Plan is accepted and a service agreement is completed, we make every effort to match you with just the right caregivers based upon personalities, skills, expertise, interests and attitudes.
After the caregiver has been placed in the home, Better Living Coordinators continue to stay in touch with you and your assigned Caregivers to ensure the best possible service is being provided. In addition, a daily Care Log is kept by the caregiver for the family’s review. The Care Log allows you to see what was done when, where and how during the Caregivers’ stay.